CBR-TM: A new Case-Based Reasoning System for Help-Desk Environments

TitleCBR-TM: A new Case-Based Reasoning System for Help-Desk Environments
Publication TypeJournal Article
AuthorsGarcìa-Pardo JÀngel, Barberá SHeras, Ramos-Garijo R, Palomares A, Julián V, Rebollo M, Botti V