Knowledge transfer and management in tourism organisations: An emerging research agenda

TitleKnowledge transfer and management in tourism organisations: An emerging research agenda
Publication TypeJournal Article
Year of Publication2009
AuthorsShaw G, Williams A
JournalTourism Management
Volume30
Issue3
Start Page325
Date Published06/2009
KeywordsInnovations, Knowledge management, Knowledge transfer
Abstract

This paper reviews current research on knowledge management and knowledge transfer in the context of innovations. Specific attention is focussed on the integration of management perspectives into tourism research. The paper explores some of the key mechanisms and conduits of knowledge transfer within tourism. In doing so it explores such concepts as interlocking directorships, communities of practice, learning regions and labour mobility. There is also an emerging research agenda on knowledge man- agement within tourism but progress is variable with most research being within the hotel sector, where a range of recent studies have examined aspects of knowledge transfer. The paper also draws attention to the need to give closer attention to the nature of innovations within tourism and to consider these in a knowledge management framework.

URLhttps://www.sciencedirect.com/science/article/pii/S0261517708000836
DOI10.1016/j.tourman.2008.02.023